Please allow us to introduce ourselves. We are Roy & Aluska Richardson, founders and managing partners of Aurora InfoTech, LLC. You are probably wondering what makes us different and qualified to manage & secure your IT network.
We started our first technology company over twenty years ago. We were focused on client/server architectures and were one of the first to provide remote IT support for small to medium-sized businesses in the Dutch/French Caribbean. Realizing that the lack of reliable internet connectivity was a significant impediment to the success of our remote IT services, we expanded our operation by building & operating a full telecommunication network and a secured data center to provide broadband & managed IT services.
The secured networks we designed and built back then still serves today as the backbone network for many mission-critical communications services, such as those required by government, the banking sector, day traders, aircraft radar control systems, cellular communication, and smart city concepts like public WiFi and country-wide surveillance systems, to name a few.
Our vast understanding of technology combined with our business acumen enabled us to build a customer-centric organization that set the bar for operating mission-critical networks highly dependent on reliability, performance, and security. As a result, we captured 65% market share for broadband & technology services over a 10-year period, a feat that ultimately led to the acquisition of our company in 2008 by a regional telecommunication carrier. Today, that operation is still one of the most successful technology service providers; We continue to function as strategic advisors to both their management & technical teams, and they remain one of most valued & satisfied clients.
The experience we gained over 20+ years’ working in the Telecom arena with some of the most complex technologies and under some of the most stringent security standards comes to the benefit of our clients at Aurora InfoTech, where we today focus on providing a myriad of IT, Cybersecurity and Telecom-related expertise and services to help businesses and enterprises get the most out of their technology.
Our mission at Aurora InfoTech is to provide peace of mind to our customers by responsibly protecting & managing their business technology.
Our vision at Aurora InfoTech is to be the dynamic IT company that people want to work for and that clients feel safe to work with!
About Aurora InfoTech
Aurora InfoTech provides cybersecurity and Information Technology (IT) consultancy, management, and support to small businesses and companies of all sizes.
Our portfolio of services & solutions includes cybersecurity assessments & consulting, remote management & monitoring of IT infrastructures, data backup & disaster recovery, managed firewall & VPN, cloud-based business software, network design & deployment. Additionally, we provide 24x7 end-user support via our US-based help desk and remote monitoring & management of network infrastructure via our geographically disbursed Network Operations Centers (NOC).
We also offer a variety of custom projects designed to help optimize your IT infrastructure – including software installations, migrations, setups, configurations, and more. Our technical support is unparalleled and accessible: our technicians can perform the work overnight or over the weekend to minimize interruption or downtime at your office.
Our comprehensive expertise coupled with our strategic partnerships enable us to function as a one-stop solution provider for all your technology needs. Simply put, we enable you to focus on your business by securing, optimizing, and managing your business-critical IT networks!