Why Choose Us?

Your business depends on your IT systems to work. We are confident that we provide quality network design, computer support, and IT Security Consulting services in Orlando that provide these benefits to your business.

Here are the reasons you can depend on Aurora InfoTech to keep you and your business up and running:

We Invest in Long Term Relationships with Our Clients.

At Aurora InfoTech, we strongly believe in fostering enduring relationships with our clients. For over 25 years, we have been providing exceptional service to our clients, earning us a reputation as a distinguished leader in both the community and industry. What sets us apart is the tremendous pride we take in the vast number of long-term Strategic Partners who repeatedly place their confidence in us year after year.

Top 250 MSSPs Worldwide.

Aurora InfoTech is one of the Top 250 MSSPs (Managed Security Service Providers) worldwide, ranking impressively at 214 and the only firm from the North & Central Florida areas. Our unparalleled expertise and experience in providing top-notch managed security services in Orlando, Florida have helped us achieve this recognition. With our commitment to excellence and dedication to safeguarding our clients' digital assets, we continue to set the standard for the industry. Trust us to provide you with the best-managed security services that your business deserves.

Employee Training. 

Investing in Security Awareness Training and Phishing Simulations has numerous benefits in today's world to prevent cyber threats. By empowering your team to recognize and avoid potential threats, you can protect your organization from potential cyber attacks. Our comprehensive training program covers everything from basic security principles to advanced threat detection and mitigation strategies, equipping your team with the knowledge and skills to safeguard your data. Taking action today to secure your business can prevent future costly data breaches and other cyber threats.

Mitigate Cybersecurity Risk.

As a reliable partner in safeguarding your business, we provide comprehensive support to enhance your Cybersecurity measures. Our team of experts offers valuable insights and practical advice on how you can effectively mitigate Cybersecurity risks and protect your valuable data and systems from cyber threats. Trust us to help you prevent cyber-attacks and minimize their impact on your business operations. Let us work together to keep your business safe and secure.

We Respond Within 30 Minutes or Less.

We understand that time is of the essence when it comes to solving technical problems. That's why our team of certified engineers is always on standby to respond to any issues our Platinum clients may have. Our commitment to providing fast and efficient service means we respond within 30 minutes or less. Plus, with our secure management tools, most issues can be handled remotely, so there's no need to wait for a technician to show up. We value your time and are dedicated to ensuring that your problems are resolved as quickly as possible.

Efficiency and Automation.

Our company prioritizes efficiency and automation to help streamline your business operations. We understand the importance of automating processes to optimize IT efficiency and minimize potential problems. Our ultimate goal is to achieve complete automation of your technology processes, ensuring that your business runs smoothly and seamlessly. Let us help you take your business to the next level with our expert automation solutions.

We Support Both On-Premises and Cloud Solutions.

At our company, we offer both on-premises and cloud-based solutions. We understand that some IT firms may choose not to offer or recommend cloud solutions because it may not be as profitable for them. However, our philosophy has always been to prioritize our clients' needs and offer what is best for them. This is how we maintain long-term relationships with many of our clients. Our role is to present you with options, explain the benefits and drawbacks of each, and guide you to make the most cost-effective decision that suits your needs.

One Hand to Shake.

When it comes to managing your IT infrastructure, dealing with multiple companies for different needs can be a hassle. However, with Aurora InfoTech, you won't have to worry about that. We take care of all your IT needs, from hardware and software management to vendor relationships for internet connectivity, telephone systems, website management, data backups, Cybersecurity, IP cameras, and maintenance renewals. Our focus is on managing your IT, leaving you free to focus on your company's success. Plus, with just one hand to shake, you can rest assured that your IT needs are in good hands with Aurora InfoTech.

Custom Tailored Technology Enhancement (TE) Roadmap for Your Organization.

At Aurora InfoTech, we offer a Technology Enhancement (TE) roadmap service tailored to your organization's needs. Our team of experts will work closely with you to identify areas for improvement in your IT environment and develop a strategic plan to enhance your company's technology infrastructure. We use our technical and strategic expertise to deliver solutions that ultimately add value to your business. We aim to stay ahead of the curve, so you can focus on your core business operations without worrying about the technical details.

Speak To a Real Person!

When you have a problem with your machine, speaking to a real person can make all the difference. That's why at Aurora InfoTech, we prioritize connecting you with a live representative as quickly as possible. In fact, we pride ourselves on answering 98% of all calls between 7:00 AM and 6:00 PM Monday through Friday live. And with over 75% of our calls answered in 3 rings or less, you can count on us to quickly resolve any issues you may be experiencing. Say goodbye to frustrating automated systems and hello to personalized support with Aurora InfoTech.! 

Vendor relationship manager.

We are all about creating value for our customers! We believe in the importance of collaboration and partnership with your vendors to ensure the delivery of optimal services and cutting-edge solutions that meet our customers’ unique needs.