The Aurora InfoTech Story

Roy & Aluska Richardson
Co-founders & Owners Aurora InfoTech

ABOUT AURORA INFOTECH

Cyber threats are continually changing and becoming more complex, and most businesses lack the capacity and tools necessary to keep their security measures up to date. As a matter of fact, every organization that is hacked had an incredibly strong IT department that thought they didn't want external security services or security consulting. Bringing over 25+ years of experience to Aurora InfoTech, we provide secure Internet Infrastructure services to our clients, enabling them to focus on growing their businesses and peace of mind.

WHO WE ARE AND WHAT WE DO?

We are Roy and Aluska Richardson, co-founders and owners of Aurora InfoTech.  Aurora technology is continually innovating to comply with the demand for secure digital transformation in an era of accelerating change. Our cybersecurity solutions include a wide range of services to fulfill all of your company's requirements. They're also fully adaptable to your needs, with detailed notifications, reporting, and dashboards. We assist you in selecting the right solution for the cybersecurity challenges that your company confronts.

OUR HISTORY

We began as a managed service provider (MSP) in1999, and after immediately recognizing a demand for cost-effective and dependable internet services, we expanded to offer Broadband services to the community. This combination of love and passion for technology and business allowed us to capture 65% of the market share for broadband and technology services, which ultimately led to the acquisition of our previous company CaribServe.net in 2008 by a regional telecommunication carrier. Today, we continue to function as strategic advisors for the company's management and technical teams. We are still serving as strategic advisors to the company's management and technical teams today. Aurora InfoTech is being built on over 25+ years of experience by designing and building secure networks that serve as the backbone for mission-critical communication services. Some of these include those required by the government, the banking sector, day traders, aircraft radar control systems, and cellular communication. Some of which are inclusive but not limited to public WiFi, Smart City concept/design and implementation, and country-wide surveillance systems. We've always gone above and beyond for our customers. From startup to an experienced player, it's only the beginning. Our drive, experience, and ambition allow us to strive for greater success while never losing sight of the importance of fairness, honesty, and dependability. The things that make us unique make us proud of ourselves.

OUR MISSION

From day one, our mission has been to help Orlando business owners secure their network, which is why we provide Cybersecurity consulting in Orlando, Fl. Our fascination lies with people, the environment, and technological progress. By setting standards and going beyond regulatory compliance, we anticipate technological advancements and help people adapt to them. As a company, we add value by fostering a safer, more sustainable future.

OUR VISION

Our vision is to be a leading provider of security and sustainability solutions that expand our clients' business both in the physical and digital worlds. By leaning into the expertise, we've developed over the many years spent working in the Telecom space; we can say with complete certainty that creating real connections, building a community, and supporting local businesses is what's gotten Aurora InfoTech to where we are today! We share our good fortune with others by donating to organizations that directly impact our community.

OUR FOCUS

We are a customer-centric organization that delivers reliable and performance-driven security 24 hours a day. Our services are focused on improving the security awareness of your staff, the efficiency of your IT network, and the overall security of your organization.

OUR VALUES

There are a series of core values that govern the way we work and who we work with. We follow a customer-centric approach; we make sure to always think about the customer first before we make a decision and how that decision will affect them. In everything we do, our customers are at the center. We always go the extra mile for our customers, and we won't hesitate to do anything that we can to ensure their security.

OUR SERVICES

We provide a wide range of services specified to help business owners in the Orlando area by offering remote IT Security support for small to medium-sized businesses. Wherever you are on your cybersecurity journey, our extensive solution expertise, world-leading consultation experience, and advanced technology help you tackle complex issues and manage risk in an integrated way. These services include but are not limited to Cybersecurity services, managed IT services, data backup and recovery, 24/7 help desk services, cloud solutions, employee workflow and training, telephone (VoIP) services, and dark web credential monitoring. All of our services are backed by the top Cybersecurity partners in the business, which means you can sleep easy each night, knowing your information is safe.

GET STARTED NOW

Don't wait until something happens! Take the next step and regain control over the safety of your business. Contact us today to schedule a 15-minutes discovery call to discuss your Cybersecurity needs.

Let Us Take A Closer Look At Your Network!

  • FREE REPORT

    7 Most Critical IT Security Protections Every Business Must Have In Place To Protect Against Cybercrime, Data Breaches & Hacker Attacks

    Even if you aren’t ready to make a change right now, this report is brief, concise and contains simple steps you can easily implement – many at no cost – to protect your organization.

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Resolved Account Hack When Others Failed!!

I came to Aurora InfoTech after I'd been unsuccessful multiple times trying to gain access to my G-Suite. My email account was highjacked after receiving an email from a client whose account was compromised. Up to that point, Google had been of little help, and since my email accounts were disabled and locked down, I was locked out of everything including a good portion of correspondence for my business. This was going on for nearly three weeks having myself, my technician and my web person attempt unsuccessfully to restore my accounts.

Roy Richardson at Aurora InfoTech was able to provide direction and support I needed to fully recover my account. After everything, I was up within a matter of 24 hours.

Dawn R. Jensen President
Virtual Options

A Valued & Trusted Technology Partner

As a consultant, Aurora InfoTech is an extremely reliable business partner and works closely with us on solutions that are in the best interest of the company. I had the pleasure of working with one of their managing partners, Roy Richardson, who was insourced as an interim COO of our company.

His management of the entire Operations Department is commendable as was his understanding of the financial and operational aspects of not only the operations department, but the company in its entirety.

Christina Sprock Chief Commercial Officer
United Telecommunication Services

Eliminated Slow & Spotty WIFI

"When we began experiencing slow and spotty WiFi access, we asked Aurora InfoTech to investigate the problem. Rather than explaining the cause to us in technical terms, they really went the extra mile by using heat maps and other tools to thoroughly illustrate how and why the issue was occurring.

Their proposed solutions and pricing options resolved our issue and within our budget. Since then, Aurora InfoTech has managed our network with immediate and reliable service."

Michael Weiss Associate Director
UCF Business Incubation Program