The Aurora InfoTech Story

Roy & Aluska Richardson
Co-founders & Owners Aurora InfoTech

ABOUT AURORA INFOTECH

Cyber threats are continually changing and becoming more complex, and most businesses lack the capacity, workforce, and tools necessary to keep their security measures up to date. In fact, every organization that experienced an incident had an incredibly strong IT (Information Technology) department that thought they did need an external security service provider or security consultant to augment their team.

WHO WE ARE AND WHAT WE DO?

Aurora InfoTech brings more than 25+ years of experience to the market and has grown to rank among the world's top 250 MSSPs (Managed Security Service Providers) out of 80,000 MSSPs worldwide. Cybersecurity is an ever-changing landscape, and we are dedicated to staying vigilant.

Aurora InfoTech brings enterprise tools to Small and Medium-size businesses in Orlando who do not have the technology and staffing to combat the devastating effects of cyber threats.

Aurora InfoTech has created an easy, three-step solution to implement and help manage your network. Our custom-tailored packages provide your company with an affordable solution.

Our team of certified engineers and IT experts is on call for you 24/7. They know how to utilize modern technology, and they'll never add a penny to your monthly bill.

At Aurora Infotech, we know that every company's needs are different, and we take the time to get to know each one.

OUR HISTORY

We began as a managed service provider (MSP) in1999, and after immediately recognizing a demand for cost-effective and dependable internet services, we expanded to offer Broadband services to the community. This combination of love and passion for technology and business allowed us to capture 65% of the market share for broadband and technology services, which ultimately led to the acquisition of our previous company CaribServe.net in 2008 by a regional telecommunication carrier. Today, we continue to function as strategic advisors for the company's management and technical teams. We are still serving as strategic advisors to the company's management and technical teams today. Aurora InfoTech is being built on over 25+ years of experience by designing and building secure networks that serve as the backbone for mission-critical communication services. Some of these include those required by the government, the banking sector, day traders, aircraft radar control systems, and cellular communication. Some of which are inclusive but not limited to public WiFi, Smart City concept/design and implementation, and country-wide surveillance systems. We've always gone above and beyond for our customers. From startup to an experienced player, it's only the beginning. Our drive, experience, and ambition allow us to strive for greater success while never losing sight of the importance of fairness, honesty, and dependability. The things that make us unique make us proud of ourselves.

OUR MISSION

From day one, our mission has been to help Orlando business owners secure their network, which is why we provide Cybersecurity consulting in Orlando, Fl. Our fascination lies with people, the environment, and technological progress. By setting standards and going beyond regulatory compliance, we anticipate technological advancements and help people adapt to them. As a company, we add value by fostering a safer, more sustainable future.

OUR VISION

Our vision is to be a leading provider of security and sustainability solutions that expand our clients' business both in the physical and digital worlds. By leaning into the expertise, we've developed over the many years spent working in the Telecom space; we can say with complete certainty that creating real connections, building a community, and supporting local businesses is what's gotten Aurora InfoTech to where we are today! We share our good fortune with others by donating to organizations that directly impact our community.

OUR FOCUS

We are a customer-centric organization that delivers reliable and performance-driven security 24 hours a day. Our services are focused on improving the security awareness of your staff, the efficiency of your IT network, and the overall security of your organization.

OUR VALUES

There are a series of core values that govern the way we work and who we work with. We follow a customer-centric approach; we make sure to always think about the customer first before we make a decision and how that decision will affect them. In everything we do, our customers are at the center. We always go the extra mile for our customers, and we won't hesitate to do anything that we can to ensure their security.

OUR SERVICES

We provide a wide range of services specified to help business owners in the Orlando area by offering remote IT Security support for small to medium-sized businesses. Wherever you are on your cybersecurity journey, our extensive solution expertise, world-leading consultation experience, and advanced technology help you tackle complex issues and manage risk in an integrated way. These services include but are not limited to Cybersecurity services, managed IT services, data backup and recovery, 24/7 help desk services, cloud solutions, employee workflow and training, telephone (VoIP) services, and dark web credential monitoring. All of our services are backed by the top Cybersecurity partners in the business, which means you can sleep easy each night, knowing your information is safe.

GET STARTED NOW

Don't wait until something happens! Take the next step and regain control over the safety of your business. Contact us today to schedule a 15-minutes discovery call to discuss your Cybersecurity needs.

Let Us Take A Closer Look At Your Network!

The Orlando Business Owner's Guide To IT Support Services And Fees

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Important! We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way.

Resolved Account Hack When Others Failed!!

I came to Aurora InfoTech after I'd been unsuccessful multiple times trying to gain access to my G-Suite. My email account was highjacked after receiving an email from a client whose account was compromised. Up to that point, Google had been of little help, and since my email accounts were disabled and locked down, I was locked out of everything including a good portion of correspondence for my business. This was going on for nearly three weeks having myself, my technician and my web person attempt unsuccessfully to restore my accounts.

Roy Richardson at Aurora InfoTech was able to provide direction and support I needed to fully recover my account. After everything, I was up within a matter of 24 hours.

Dawn R. Jensen President
Virtual Options

A Valued & Trusted Technology Partner

As a consultant, Aurora InfoTech is an extremely reliable business partner and works closely with us on solutions that are in the best interest of the company. I had the pleasure of working with one of their managing partners, Roy Richardson, who was insourced as an interim COO of our company.

His management of the entire Operations Department is commendable as was his understanding of the financial and operational aspects of not only the operations department, but the company in its entirety.

Christina Sprock Chief Commercial Officer
United Telecommunication Services

Eliminated Slow & Spotty WIFI

"When we began experiencing slow and spotty WiFi access, we asked Aurora InfoTech to investigate the problem. Rather than explaining the cause to us in technical terms, they really went the extra mile by using heat maps and other tools to thoroughly illustrate how and why the issue was occurring.

Their proposed solutions and pricing options resolved our issue and within our budget. Since then, Aurora InfoTech has managed our network with immediate and reliable service."

Michael Weiss Associate Director
UCF Business Incubation Program