Your business depends on your IT systems to work. We are confident that we provide quality network design, computer support, and IT Security Consulting services in Orlando that provide these benefits to your business.

Here are the reasons you can depend on Aurora InfoTech to keep you and your business up and running:

  1. We invest in long term with our clients. Aurora InfoTech has been serving our clients for more than 25 plus years and we are a respected leader in the community and the industry. Our proudest accomplishments are the large number of long-term Strategic Partners who, year after year, continue to place their trust in us.
  2. Employee Training. Employees are a company's greatest asset or most significant LIABILITY. Want to keep your staff motivated to learn how to be your company's Cyber Hero? The quality and variety of the employee training you provide are vital for preventing hackers from exploiting your team. Hackers know that the weakest aspect of your company is always the people. Cybersecurity training will Empower your employees to recognize the most current & common cyber threats.
  3. Peace of Mind. Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your company, not on your IT systems, security, and backups.
  4. We Respond Within 30 Minutes or Less. We have a team of certified engineers on staff, so our Platinum clients aren’t waiting around for hours – even days – to get a problem resolved. We know you’re busy and have made a sincere commitment to making sure your problems get fixed FAST. And since most issues can be handled remotely using our secure management tools, you don’t have to wait around for a technician to show up. 
  5. Efficiency and Automation. We streamline your business using automation at every point we can. Our goal is complete automation of your technology processes, so we can maximize IT efficiency and minimize problems.
  6. We Support Both On-Premise and Cloud Solutions. Some IT firms won’t offer or recommend cheaper cloud solutions because THEY make less money. Our philosophy is – and always has been – to offer what’s BEST for the client, not us. That’s how we keep so many clients long-term. We’ll base our recommendations on what is best for you. Our job is to layout your options, educate you on the pros and cons of each and guide you to make the best, most cost-effective solution for you.
  7. ONE HAND TO SHAKE Forget dealing with multiple companies for multiple IT needs. Here at Aurora InfoTech, we handle all aspects of your IT infrastructure, including hardware and software management, vendor relationships for your Internet connectivity, website management, data backups, cybersecurity, CCTV, and maintenance renewals. We focus on your IT so you can focus on your company. 
  8. We develop for you a Technology Enhancement (TE) roadmap which is used to continuously improve all aspects of your IT environment, using our technical and strategic expertise to deliver solutions that ultimately provide value to your company. Our job is to stay ahead of the game, so you don’t have to.
  9. No Long-Term Contracts. Many other IT firms try to lock their clients into long-term contracts with severe penalties and fines for canceling. Problem is, if THEY aren’t doing a great job, how can you get out without litigation? That’s why our service agreements have 60 days written cancellation of service request. We keep our clients by providing incredible services and support.
  10. SPEAK TO A REAL PERSON! No one wants to call a machine about problems with their machines! At Aurora InfoTech, we’ll make sure you speak with a real person to get things figured out as quickly as possible. 98% of all calls from 7:00 AM to 6:00 PM Mondays - Fridays are answered live, with over 75% of our calls answered in 3 rings or less! 

The Orlando Business Owner's Guide To IT Support Services And Fees

What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

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